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Letter to customers about emailing invoices

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Offering multiple payment methods to choose from better caters to your clients. It could be that the client hasn’t paid on time because they struggle to meet your payment options. The longer it takes someone to pay you, the more adjusting you’ll need to do to your messages and wording. Consider sending the second request a week after payment is due, then another 2 weeks later, and then finally a month. This way your next request doesn’t seemingly come out of “nowhere”. It’s good practice to politely request payment the day after it’s due when the invoice is still fresh in their mind.

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Letting too much time pass before sending your overdue invoice message can reduce the likelihood of getting paid. I’m sure you are thinking, “Okay, I know some basics of how to be polite while asking for payments, but when is the right time for a reminder?”

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